I am not the most profient computer user. The more I learn, the more I realize how much I don't know. But, I do know a fair amount and don't understand something that has nothing to do with computer skills. It's manners, plain and simple.
I am talking about business e-mails. In 2012, how can you expect to have a viable, if not profitable business without responding to e-mails?
Why does a business advertise an e-mail address or a 'contact us' link if they aren't going to answer?
I am not talking about huge corporations or even large ones. I am talking about small local businesses and online shops. I am referring to businesses who are NOT so overwhelmed that they cannot devote a bit of time each day for correspondence.
Whether an inquiry is about a possible purchase or just a general question, how are these letters ignored? Who knows what positive event may occur?
And as long as I'm on my soap box....watch your spelling and sign your e-mails when you send or when you respond.
I just received a 3 sentence (questionable sentences!)
response that was 12 words long, 3 typos/spelling mistakes, missing punctuation and no signature. Think I'll do business with you? That would be no!
Rant over! Off to get more coffee...